Mailchimp Audience integration – sync paused
Investigating - We’re currently investigating an issue with the Mailchimp Audience integration and, to protect stability, syncing is currently turned off. The team is implementing changes to reduce request volume and re-enable syncing as soon as validation completes.
Audience updates from Affinity lists may not appear in Mailchimp while paused, but there is no data loss.
We’ll post an update once the fix is validated and rollout begins.
Nov 06, 2025 - 09:11 PST

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Welcome to Affinity's home for system status monitoring.

Uptime over the past 90 days. View historical uptime.
Web Application Operational
90 days ago
99.9 % uptime
Today
CRM ? Operational
90 days ago
99.7 % uptime
Today
Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Affinity for Outlook Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
Affinity API Operational
90 days ago
99.99 % uptime
Today
External API v1 Operational
90 days ago
99.99 % uptime
Today
External API v2 Operational
90 days ago
100.0 % uptime
Today
API Documentation Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Affinity for Salesforce Operational
90 days ago
100.0 % uptime
Today
Integrations ? Degraded Performance
90 days ago
99.94 % uptime
Today
Processing Pipelines Operational
90 days ago
100.0 % uptime
Today
Emails Processing Operational
90 days ago
100.0 % uptime
Today
Calendars Processing Operational
90 days ago
100.0 % uptime
Today
Data Enrichment Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 7, 2025

No incidents reported today.

Nov 6, 2025
Affinity Analytics dashboards showing no data for some customers
Resolved - This incident has been resolved.
Nov 6, 20:35 PST
Identified - We've identified an issue where global (blue) organization fields are not refreshing on schedule in Analytics. A subset of customers wont see data involving global (blue) organization fields until the refresh completes. List-scoped fields are not affected. We are actively working on a resolution. We will provide updates as more information becomes available.
Nov 6, 05:49 PST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025
Email sync delays
Resolved - This incident has been resolved.
Nov 1, 05:40 PDT
Update - We have seen significant improvements in processing the backlog and stabilizing the system.
We are continuing to process the remaining backlog and are implementing additional mitigations to expedite complete resolution and return to a healthy state.
Some users may still experience delays of up to 2 hours as we work through the remaining queue.
Oct 31, 16:44 PDT
Update - We are actively processing the existing backlog and implementing additional mitigations to expedite resolution
Oct 31, 08:32 PDT
Update - We are continuing to process the backlog. Affected users may still experience delays of 6 hours.
Oct 30, 17:45 PDT
Identified - We are currently experiencing email syncing delay. Affected users may experience delays of up to 24 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.
Oct 30, 06:33 PDT
Oct 31, 2025
Oct 30, 2025
Login service disruption for Microsoft users
Resolved - This incident has been resolved. All systems are fully operational.
Oct 30, 06:59 PDT
Monitoring - We are seeing signs of recovery as Microsoft has identified the root cause and continues working on mitigation. They anticipate full mitigation within the next four hours (https://status.cloud.microsoft/). Our team is continuing to monitor the situation closely and will provide updates as Microsoft progresses with the recovery.
Oct 29, 13:11 PDT
Identified - We’re currently experiencing login issues for Microsoft/Azure users. Microsoft has identified an issue on their end that is affecting authentication. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.
Oct 29, 09:43 PDT
Oct 29, 2025
Affinity Analytics data refresh delays
Resolved - This incident has been resolved.
Oct 29, 05:25 PDT
Update - We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.
Oct 28, 13:42 PDT
Update - We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.
Oct 28, 06:40 PDT
Identified - We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.
Oct 27, 18:51 PDT
Oct 28, 2025
Oct 27, 2025
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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