Mailchimp integration — processing delays

Incident Report for Affinity

Resolved

This incident has been resolved.
Posted Oct 07, 2024 - 09:33 PDT

Monitoring

As we continue to work with our service provider to verify the resolution of the issue and ensure continuous stability, at this point we believe that all functionality is restored. We will continue to monitor the systems for stability and functionality over the next few days. Thank you for your patience.
Posted Oct 04, 2024 - 18:27 PDT

Update

We continue to work with our service provider to fully resolve the issue. Partial service has been restored with the syncing of Affinity to Mailchimp audience lists now functioning as expected, but we are still experiencing processing delays with syncing Mailchimp campaign activity data back to Affinity
Posted Oct 04, 2024 - 14:09 PDT

Identified

We have identified the issue to be with one of our service providers. We are actively working with them to resolve the issue.
Posted Oct 04, 2024 - 06:28 PDT

Update

We are continuing to investigate processing delays with our MailChimp integrations.
Posted Oct 03, 2024 - 15:19 PDT

Investigating

Our Mailchimp integration for pulling Campaign Activities into Affinity is experiencing processing delays.
Posted Oct 03, 2024 - 12:57 PDT
This incident affected: Integrations.