Affinity Analytics data refresh delays

Incident Report for Affinity

Resolved

This incident has been resolved.
Posted Aug 15, 2023 - 15:07 PDT

Update

The issue stabilized over the weekend and has now been resolved for all customers. We are continuing to work with an upstream provider to identify the root cause, and will also be continuing to monitor Affinity Analytics for availability, reliability and performance.
Posted Aug 14, 2023 - 11:55 PDT

Monitoring

The issue stabilized over the weekend and has now been resolved for all customers. We are continuing to work with an upstream provider to identify the root cause, and will also be continuing to monitor Affinity Analytics for availability, reliability and performance.
Posted Aug 14, 2023 - 11:41 PDT

Update

We are continuing to investigate this issue.
Posted Aug 14, 2023 - 05:59 PDT

Update

We are continuing to investigate this issue.
Posted Aug 13, 2023 - 09:44 PDT

Update

We are continuing to investigate this issue.
Posted Aug 12, 2023 - 11:52 PDT

Update

We are continuing to investigate this issue.
Posted Aug 11, 2023 - 15:22 PDT

Investigating

We are aware of an issue where some Affinity Analytics reports or dashboards may display outdated data or older versions of lists. We are working with an upstream provider to identify the root cause of the issue.
Posted Aug 11, 2023 - 09:02 PDT
This incident affected: Analytics.