Disruption to Entity Creation and Update Flows

Incident Report for Affinity

Resolved

This incident has been resolved. All systems are fully operational.
Posted Jan 27, 2026 - 14:28 PST

Monitoring

We have deployed a fix for the issue impacting entity creation and update flows in the Affinity CRM. We are monitoring the system to ensure Companies, People, and Opportunities can be created and updated normally.
Posted Jan 27, 2026 - 13:35 PST

Identified

We have identified the root cause of the issue impacting entity creation and update flows in the Affinity CRM. Our team is now working on deploying a fix.
Posted Jan 27, 2026 - 12:29 PST

Investigating

We are investigating an issue impacting entity creation and update flows in the Affinity CRM. Users may be unable to add or update Companies, People, and Opportunities. Our team is working to identify the cause and implement a mitigation.
Posted Jan 27, 2026 - 11:13 PST
This incident affected: Web Application (CRM).