We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes
Posted Jan 15, 2026 - 08:02 PST
This incident affected: Web Application (CRM, Chrome Extension, Affinity for Outlook), Affinity API (External API v1, External API v2, API Documentation), Processing Pipelines (Emails Processing, Calendars Processing, Data Enrichment), Mobile Application (iOS, Android), and Analytics, Affinity for Salesforce, Integrations.