Resolved -
This incident has been resolved.
Jul 22, 01:49 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 21, 19:55 PDT
Update -
The issue has been identified and our team is actively working on a resolution.
Jul 21, 13:57 PDT
Identified -
We are investigating an issue with global search where newly created notes are not appearing in search results. Impacted customers will only see results for notes created prior to July 19th 7:00 AM PT. Our team is actively working to resolve this issue and updates to follow as soon as more information is available.
Jul 21, 12:24 PDT
Resolved -
This incident has been resolved.
Jul 21, 08:35 PDT
Monitoring -
We've identified the issue causing missing data in some Affinity Analytics reports and have implemented a fix. We're currently monitoring the results to ensure everything is back to normal.
We’ll share a final update once confirmed. Thanks for your continued patience.
Jul 21, 05:45 PDT
Investigating -
We are currently investigating the issue
Jul 21, 03:28 PDT
Resolved -
All Affinity Analytics dashboards, including Company-related reports, are now fully restored. Data is available across all reports, and the system is stable.
Thanks for your patience while we worked through the issue!
Jul 20, 09:37 PDT
Monitoring -
Most Affinity Analytics dashboards are now showing data again. However, Company-related reports are still unavailable for some customers. We're actively working on restoring those and continuing to monitor the system.
Thanks for your patience - we’ll share another update as soon as full access is restored.
Jul 20, 04:53 PDT
Identified -
All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.
Jul 19, 11:45 PDT
Completed -
The scheduled maintenance has been completed.
Jul 19, 11:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 07:00 PDT
Scheduled -
We will be undergoing systems maintenance at this time. The application will not be available up to 4 hours during the maintenance.
Jun 23, 05:58 PDT