Resolved -
The issue has been resolved. Customers currently using iOS mobile app version 5.9.1 will need to upgrade to version 5.10.0. We sincerely apologize for any inconvenience this may have caused.
Oct 29, 13:39 PDT
Identified -
We have identified the issue and are actively working on implementing a fix. For iOS app users currently on version 5.9.1, we suggest using the desktop version of Affinity until the new version is available in the App Store. We sincerely apologize for any inconvenience this may have caused.
Oct 28, 20:08 PDT
Investigating -
Some users of the iOS mobile app version 5.9.1 may be experiencing issues with logging in and using the service. Our team is actively working to resolve this, and we will provide an update as soon as possible.
Oct 28, 17:54 PDT
Resolved -
This incident has been resolved.
Oct 28, 09:53 PDT
Monitoring -
We have identified the issue and implemented a fix. The backlog has now been processed, and we are continuing to closely monitor the situation
Oct 28, 08:38 PDT
Investigating -
We are currently experiencing data delays of over 20 hours, affecting Team Activity reports in Affinity Analytics. Our team is actively working to identify and resolve the issue
Oct 28, 06:49 PDT